FAQs

Wedding Cake FAQs

I few things our clients want to know. Can’t find an answer? Get in touch →

When is my payment due?

Full payment is required no later than 14 days prior to your event. We accept credit cards and cash.  We do not accept checks, money orders, or bank wires.  A 3.5% processing fee is applied to credit and debit card payments. A Non-Refundable Deposit of 50% of the total cost of the cake including tax, transportation, and venue set up is required at the time of Booking to Secure Your Date. Any additional cakes ordered are separate and must be paid for in advance at time of order.

Do you provide flowers for the cake?

We do not supply flowers, but we are happy to place them on your cake.

Do you provide ribbon or other non-edible decorations?

Idle Hour Bakery does not provide non-edible items such as ribbon, cake toppers, figurines, or decorative accents. Any such items must be delivered to our bakery no later than 14 days before your event.

Will you place my cake topper?

Yes.  We will be happy to place your cake topper.  Your topper should be delivered no later than 14 days before your event.

Do you provide cake stands?

Yes.  We are happy to rent you a cake stand.

When will my cake be delivered?

Delivery is typically scheduled two hours prior to guest arrival. If you require a different delivery time, we will do our best to accommodate your request.

Do I need to provide a final guest count?

If your cake is part of a venue package, we will confirm the guest count directly with the venue

If not, you must provide any updates no later than 14 days prior to your event.

Do you make groom’s cakes?

Yes.   We are happy to create custom groom’s cakes.  Please let us know when you are at your consultation and we will review the cake options with you.

Can I make changes to my wedding cake order?

Can I make changes to my order?
Yes.  All changes must be finalized at least 14 days before your event.

Please contact us directly to make updates:


Locations

  • Los Angeles
  • Dallas
  • Canada
  • Coming Soon! New York

Contact Us

Phone: 631-209-7004
[email protected]



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New Location Coming Soon to Oakdale, NY...